FAQ
Frequently Asked Questions
What is the quality of Thailuxe watches?
We outsource all Thailuxe timepieces from the world’s top-rated replica factories: VSF (VS Factory), CF (Clean Factory), and Z Factory (ZF). Each watch is a 1:1 match in weight, dimension, and detail—crafted using high-grade, contaminant-free metals. Different factories specialize in different models, ensuring optimal precision across our entire lineup.
Do Thailuxe watches come with a warranty?
Yes, all Thailuxe watches come with a 1-year warranty. This ensures your peace of mind and confidence in our products.
Can I return or exchange a product?
Absolutely! Thailuxe offers a 30-day return and exchange policy. If you're not completely satisfied with your purchase, simply contact us, and we’ll make it right.
How long does shipping take?
Shipping typically takes 5-15 business days, depending on your location. All orders include free worldwide shipping with tracking information provided.
Are Thailuxe watches water-resistant?
Yes, our watches are water-resistant and designed to handle everyday splashes and brief immersions in water. However, we recommend avoiding extended exposure or submersion.
What payment methods do you accept?
We accept secure payments through major credit cards and other trusted payment options. Your data is protected at all times.
Our Guarantee
At Thailuxe, we are committed to your satisfaction. Our products are backed by a 1-year warranty, a 30-day return/exchange policy, and secure payment options. Enjoy free worldwide shipping with every order, and rest assured you're investing in timeless elegance and premium craftsmanship.
