Free Worldwide Shipping

At Thailuxe, we are proud to offer free worldwide shipping on all orders. Your satisfaction and convenience are our top priorities, and we ensure every order is handled with the utmost care.

Processing Times

Orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Estimated Delivery Times

• United States: 7-15 business days
• Europe: 7-15 business days
• Australia & New Zealand: 10-20 business days
• Asia: 5-12 business days
• Rest of the World: 10-25 business days

Please note that delivery times may vary depending on your location and any unforeseen customs delays.

Tracking Your Order

All orders include tracking information, so you can monitor your shipment every step of the way. You will receive a tracking number via email once your order has been shipped.

Customs, Duties, and Taxes

At Thailuxe, we strive to ensure the most discreet and hassle-free delivery experience for our customers. We take extra care in packaging and shipping to minimize the chances of customs fees, duties, or taxes being applied to your order. While we do our best to avoid these additional charges, we will compensate our customers for any fees imposed by local customs authorities.

Shipping Delays

While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances, such as weather, customs processing, or peak holiday seasons. We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

In the rare event your package is lost or arrives damaged, please contact us here. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please visit our Contact Page. Our support team is ready to assist you.